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Advice and Support

We provide advice and support for parents, carers, and professionals in the Vale of Glamorgan, on a range of matters including health and wellbeing, family, housing, finance, and education.

If you would like support in any of these areas, please call us on 0808 281 6727 and press option 1, which will transfer you to the Early Help Advice Line (formerly known as Families First Advice Line), or email familycompass@valeofglamorgan.gov.uk.

The Early Help teams work with children, young people, and families to give the right support at the right time. We focus on what’s going well, help build confidence and wellbeing, and step in early so small problems don’t become big ones. We listen, care, and work with you in a way that is friendly, fair, and easy to access – because every family deserves support that makes life better.

The advisors will discuss what matters to you and your family and how to access the right help at the right time.

These may include referring you to a range of services:

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