Family Information Service
Information on childcare, activities and services for children and young people and family support in the Vale of Glamorgan
The Family Information Service are a first port of call for families looking for information and guidance on:

- Childcare options, including childminders, out of school childcare, holiday schemes, playgroups, and day nurseries.
- Help with childcare costs, including the Welsh Government 30 Hour Childcare Offer funding for working parents or students in further or higher education.
- Parent and toddler groups, preschool activities and starting nursery school.
- Activities and services for children and young people
- Family support services including our Index for Children and Young People with Disabilities or Additional Needs.
To speak to the Family Information Service, call us on 0808 281 6727 and select Option 2 for Information, or email: familycompass@valeofglamorgan.gov.uk
Or complete our enquiry form: Enquiry Form
Enter your email address to subscribe to the Holiday Programme Mailing List:
Testimonials
“I rang the FIS to ask about after school childcare, holiday childcare and funding, and also how to apply for this. The team has an exceptional amount of knowledge, and they helped me straightaway. They are very respectful, they listen, and they are approachable. They want to help. I have recommended them to my friends.”
“You guys really helped me out, sent me lists of available childcare in my area so I may go back to work and college. I have recommended you to other parents.”
“I contacted them, as I wanted a nursery using the medium of Welsh for my son. They got back to me really quickly. They also told me about the Childcare Offer. The team is so helpful, I just phone them.”
Reports
Childcare Sufficiency Assessment
We are pleased to present the Childcare Sufficiency Assessment 2022. This provides an overview of childcare provision and demand in the Vale of Glamorgan, encompassing the many different factors including the views from parents, schools, childcare providers and key stakeholders.

